2 We’re happy to report that 2024 was another successful year for us in regard to our steps towards net zero. Before net zero, we have our near-term target to hit, which is to reduce our scope 1 and 2 emissions by 2030, and we’re making great progress towards it. Below is an update on the various aspects of last year’s environmental journey: Plastics commitment for cards and gift We’re working on our plastics commitment to achieve 90% plastic-free packaging across our main retail ranges by December 2025. We’re presently calculating our position, but we can say that we are in excess of 50% plastic-free packaging already. Thank you to colleagues and suppliers who have been proactive in helping us deliver these changes. Calendars We have had more progress in the last year on calendars and we’re now at 91.7% plastic-free packaging or no packaging across our range. This includes all calendars and diaries that we sell. We are also now at 100% FSC paper and board being used in the production. For the 2024 season, we have also made significant changes to our warehouse supply system changing our reliance on older forms of managing orders in favour of new digital forms. This change has removed a huge amount of paper from our warehouse operations reducing both paper waste and printer waste. With more advancements planned for 2025, this process is only set to keep improving. Supply Chain Improvements We’re now manufacturing even more of our products with suppliers credited with industry-leading environmental programs. We’ve also been developing relationships and credentials with small producers both in the UK and overseas to help them expand on current successes and advance their eco status including SBTi. Regulations We’ve been working hard this year following the numerous regulation changes across the industry. We’re excited to support the work being done by the EU and the UK to make products safer and less environmentally impactful. Every step of this journey will prove beneficial to the planet. Wildlife Garden The last 12 months have seen our garden blossom. The planting is well established and growing steadily and the pond is resplendent with life! Bird and bug life in the garden has expanded given the new varieties of plants we’ve introduced and the wild flowers have added beautiful colours throughout the year. The local fox population is adoring their new wild playground too, with increased sightings demonstrating their comfort and enjoyment in the garden. What do we have planned for 2025? We continue on our SBTi path to keep reducing carbon in line with our near-term target. We aim to reduce scope 1 and 2 by 46% by 2030 and will publish our updated emissions progress in spring 2025. Our Commitment to Achieving Net Zero Stepping into 2025 with Otter House... Welcome to our 2025 Otter House Gift Collection catalogue, where you will discover new Tarka Mugs to coordinate with our Beautiful Blooms stationery and greetings cards collections. We have collaborated with Lucilla Lavender to bring you an exciting stationery collection, alongside fresh new designs within our existing ranges and formats. For those with a passion for puzzles, our catalogue features a selection of over 85 diverse designs, spanning 1,000, 500, and 500XL piece jigsaws with lots of new designs for 2025. To enhance your puzzle experience, all of our jigsaws feature a large, printed insert and are conscientiously packaged in recyclable paper envelopes. In addition to our retail collections, we offer a tailored design service, available to both retail and charity customers, where we create bespoke, personalised designs. Our close collaboration with charity partners ensures that their brand message shines through, creating meaningful and purposeful products. So, whether it’s cards, stationery, calendars, or gifts, our expertise will bring your distinctive vision and brand identity to life. Don’t forget to explore our Card & Gift Packaging and Christmas catalogues for an even wider array of products. Thank you for choosing Otter House, where every design tells a story. Kirsty Guy Managing Director
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